Obtain a certificate on the field of IT Service Management and share the vison that demonstrates ability and knowledge on the application of service management systems (SMS) based on the requirements of ISO/IEC 20000.
Learn how to implement and manage the quality of information technology services by getting certified to ISO/IEC 20000.
Check below to find the certification that suits you best!
|ISO/IEC 20000 Foundation
The ISO/IEC 20000 Foundation certification is a professional certification for professionals needing to have an overall understanding of the ISO/IEC 20000 standard and its requirements.
|ISO/IEC 20000 Lead Implementer
The ISO/IEC 20000 Implementer certifications are professional certifications for professionals needing to implement an Service Management System (SMS) and, in case of the ISO/IEC 20000 Lead Implementer Certification, needing to manage an implementation project.
|ISO/IEC 20000 Lead Auditor
The ISO/IEC 20000 Auditor certifications are credentials for professionals needing to audit an Service Management System (SMS) and, in case of the “ISO/IEC 20000 Lead Auditor” Certification, able to manage a team of auditors.
|ISO 20000 Master
The ISO/IEC 20000 Master certification is a professional certification for professionals needing to implement an Service Management System (SMS) and to master the audit techniques and to manage (or be part of) audit teams and audit program.
Informations and registration:
Alexandra Niculae, Training Director ENVISO